Expand your e-commerce sales assistant to Facebook Messenger. Bexy seamlessly engages with customers on your website through a web widget and on Messenger, providing consistent support across all channels. With a unified backend view of all conversations, you can effortlessly manage interactions, deliver personalized responses, and boost sales 24/7
Omnichannel Sales Assistance: Bexy not only assists customers on your website but also extends its support to your Facebook Messenger, ensuring that no customer query goes unanswered, regardless of the platform they use to reach out.
Unified Conversation Management: With Bexy's integration, all customer interactions—whether from the web widget or Messenger—are consolidated in a single backend view. This centralized system allows you to track, manage, and analyze conversations seamlessly, providing a holistic understanding of customer behavior and preferences.
Consistent Customer Experience: Bexy maintains the same level of personalized and proactive assistance across all channels. Whether it's helping customers find the right product, answering queries, or guiding them through the checkout process, Bexy ensures a smooth and consistent experience.
Automated Responses and Follow-Ups: Bexy can initiate timely follow-ups based on the nature of customer inquiries, regardless of the channel. If a customer shows interest in a product but leaves without purchasing, Bexy can send a personalized message later on Messenger, encouraging them to complete the purchase.
Real-Time Customer Insights: Gain valuable insights into customer interactions across channels. Bexy analyzes chat data from both the web widget and Messenger, helping you refine your engagement strategy and boost conversion rates.
24/7 Customer Engagement: With Bexy, your store is always open. It handles inquiries and provides support even outside business hours, ensuring continuous engagement and support for your customers.
Integration Experience:Setting up the Bexy-Messenger integration is simple and straightforward. Connect your Facebook Page to Bexy and enjoy a unified, powerful sales assistant that not only enhances the shopping experience on your site but also keeps your Messenger conversations responsive and efficient.
With Bexy and Messenger, you're equipped to deliver exceptional customer service and drive sales, no matter where the conversation begins.
